Professional Services

SYNAPSE Professional Services is a set of full lifecycle services which can help you successfully asses, plan and design, implement and operate your infrastructure to support your business goals.

Consultancy

Planning & Design

System Integration

Maintenance & Repair

Consultancy

Our consulting service provides you with insights and tools for making strategically decision for your IT Infrastructure.

We work with our customers to understand what is their current situation and requirement, validate requirement, recommend improvements and make clear direct impact on our customer’s business of integrating new technologies.

Understand the Current Situation
Define the Most Effective Solution
Identify priority areas for action

Planning and Design

We at SYNAPSE can design different solutions, based on your needs.

Our expert team, armed with years of experience, broad technological understanding, and business understanding, can help you define, design and configure a solution which addresses all features and functionalities that meet your business and technical objectives.

We are experts in choosing the right technology, proposing the appropriate solution and we are confident that we can solve your business challenges at lowest total cost of ownership.

Business Need Analysis
Solution Architecture Development
Proof of Concept
Implementation Plan Development

Implementation and System Integration

A reliable system is not dependent only on hardware and software you choose; implementation service is crucial to make sure this system will be operational, reliable, optimized, validated and documented.

SYNAPSE Implementation services include installation and configuration processes including:

Site Survey and Preparation
Equipment Physical Installation
Equipment and System Configurations
Testing and Assessing
Detailed Technical Documentation
User and Administrator Training

Maintenance and Repair

Based on our local people experience and expertise, our partners support, and local market requirements we have design a set of maintenance, support and outsource services which can help our customers to lower their IT administration costs, increase productivity and lower service downtime.

Help Desk Service
Network Monitoring Service
Hardware Warranty and Support Service